Politique d’expédition

UK Royal Mail Delivery parcels are sent on a 3-5 day delivery service.

We endeavour to dispatch orders placed before 12pm on the same day, however this will be dependent on stock availability and demand.

These orders are sent via Royal Mail and a signature will be required on delivery.

If for some reason you’re not home when Royal Mail call, they will attempt redelivery once and will leave you a contact card to reschedule a delivery.

Next Day Delivery parcels are sent via DPD on a next working day delivery service. These must be ordered before midday to guarantee a next working day service.

If for some reason you’re not home when DPD call, they will attempt redelivery twice and will leave you a contact card to reschedule a delivery.

It is possible to schedule neighbour delivery or safe place delivery through the DPD website and app. It is also possible to track and reschedule your shipment through the website or app.

International Delivery parcels are sent via DHL (Europe DPD) and delivered in 3-7 working days.

To place an international order simply select country of destination at checkout and shipping will be automatically calculated.  If you cannot see your country on the checkout menu please email customercare@waxlondon.com.

International delivery times vary depending on destination.

Unfortunately we are unable to cover international returns postage.